Shipping Policy

A Legal Disclaimer

The explanations and information provided in this Shipping Policy are general and high-level explanations intended to assist with drafting your own policy. This document does not constitute legal advice. You should not rely on this policy as a substitute for professional legal advice. We recommend that you seek independent legal advice to ensure compliance with applicable consumer protection laws.

Order Processing

All orders placed through www.beestonleyhoney.co.uk are processed within 1–3 working days, excluding weekends and public holidays. Orders placed after business hours will be processed on the next working day.

During busy periods, such as holidays or promotions, processing times may be slightly longer.

Shipping Destinations

We currently ship to:

United Kingdom addresses only

If international shipping becomes available in the future, this policy will be updated accordingly.

Shipping Methods and Costs

Shipping options and costs are displayed at checkout and are based on:

Order size and weight
Selected delivery method

We use reputable courier and postal services to ensure your order arrives safely.

Delivery Times

Estimated delivery times are:

Standard UK delivery: 2–5 working days after dispatch

Delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or peak delivery periods.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched. This will be sent via email.

Packaging

Honey is carefully packaged to minimise the risk of breakage during transit. While we take every reasonable precaution, we cannot guarantee against damage caused during shipping.

Damaged or Lost Parcels

If your order arrives damaged, please contact us within 48 hours of delivery with:

Your order number
A description of the damage
Clear photographs of the packaging and product

If your parcel is lost in transit, please contact us so we can investigate with the courier.

Incorrect Delivery Information

Please ensure your delivery address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Failed Deliveries

If a delivery is unsuccessful and the parcel is returned to us, we may contact you to arrange re-delivery. Additional shipping charges may apply.

Contact Us

If you have any questions about shipping or delivery, please contact us using the contact details provided on www.beestonleyhoney.co.uk